What cannot be sent

Before sending the shipment, please check whether you are sending prohibited goods.

Not sure about whether your shipment is in accordance with the applicable rules?
Read the complete DHL Express transport terms and conditions or
contact our customer service on 0848 711 711.

You cannot send the following via a DHL SERVICEPOINT:

  • live animals
  • human remains
  • precious metals and stones, semi-precious stones
  • cash in any currency
  • weapons, ammunition or explosives
  • explosive / incendiary devices
  • perfumes
  • pornography materials
  • illegal commodities – drugs, counterfeits, ivory, etc.
  • dangerous goods – sprays, toxic substances, caustics, etc.
  • all goods whose transportation is prohibited by law, goods with a value of more than CHF 25'000.00 (CHF 10'000.00 for national shipments).

The sender of a consignment with dangerous goods must comply with all required legal regulations. Failure to do so and endangering the vehicle or aircraft, its passengers or the persons handling the dangerous goods may result in prosecution of the responsible person, i.e. the sender.

DHL courier has the right to reject a shipment if its contents do not comply with the rules or if the size of the packaging material is inappropriate. We notify that certain regional restrictions must be respected.